ph92 Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ph92 ("ph92," "we," "us," or "our") governing your access to and use of the ph92 platform, website located at https://ph92.cam/, mobile applications, and all associated gaming services (collectively, the "Service").

By creating an account, making a deposit, or using any part of the ph92 Service, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must immediately cease using the Service.

ph92 reserves the right to amend, modify, or update these Terms at any time. Continued use of the Service following notice of any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly.

2. Eligibility Requirements

To register and maintain an active account on ph92, you must satisfy all of the following eligibility criteria at all times:

• You must be a minimum of 21 years of age, in accordance with Philippine law regarding the legal gambling age.
• You must not be a resident of, or accessing the Service from, any jurisdiction in which online gambling is prohibited by applicable law.
• You must not be registered on any gambling self-exclusion list maintained by PAGCOR or any other recognized regulatory authority.
• You must be legally capable of entering into a binding contract under the laws of your jurisdiction.
• You must not be an employee, contractor, officer, director, or immediate family member of ph92 or any of its affiliated companies, game providers, or payment processors.

ph92 reserves the right to request proof of identity and age at any time. Failure to provide such documentation within a reasonable timeframe may result in account suspension or permanent closure. Any winnings accrued through an ineligible account may be voided without recourse.

3. Account Registration & Security

Each player is permitted to hold one (1) account only on ph92. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, payment methods, or devices — constitutes a material breach of these Terms and will result in the closure of all associated accounts and forfeiture of any balances therein.

When registering, you agree to provide accurate, current, and complete information. You must promptly update your account details if any information changes. ph92 accepts no responsibility for account access issues arising from outdated information provided by you.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Never share your login credentials with any other person.
• Use a strong, unique password not used on any other platform.
• Log out of your account at the end of each session, particularly on shared or public devices.
• Notify ph92 immediately if you suspect any unauthorized access to your account.

ph92 shall not be liable for any losses incurred as a result of unauthorized account access where you have failed to take reasonable precautions to secure your credentials.

4. Deposits, Withdrawals & Financial Transactions

All financial transactions on ph92 are processed in Philippine Peso (₱). ph92 supports the following payment methods: GCash, PayMaya, BPI Online, BDO, and Metrobank. Available methods may vary and are subject to change without prior notice.

Regarding deposits:

• Minimum deposit amounts are specified at the point of transaction and are subject to periodic revision.
• Deposits should be credited to your account promptly; however, delays may occur due to third-party processing times.
• ph92 does not accept deposits from third-party accounts. The deposit source must match the name on your ph92 account.

Regarding withdrawals:

• Withdrawals may only be processed to a verified payment method previously used for deposit or linked to the account.
• Full Know Your Customer (KYC) verification — including submission of a valid government-issued Philippine ID — is required before any withdrawal is processed.
• ph92 reserves the right to conduct additional security checks before approving withdrawal requests.
• Withdrawal processing times vary by method; typical processing is within 24–72 hours following verification approval.

5. Bonuses & Promotional Offers

ph92 offers promotional bonuses from time to time, including welcome bonuses, reload bonuses, free bets, cashback offers, and game-specific promotions. The following general terms apply to all bonuses unless otherwise stated in the specific promotion's terms:

• All bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings become eligible for withdrawal.
• Wagering requirements, eligible games, contribution percentages, time limits, and maximum bet sizes per round while bonus funds are active will be specified in each promotion's individual terms.
• ph92 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Bonus funds are non-transferable and cannot be exchanged for cash directly without meeting applicable wagering requirements.
• ph92 reserves the right to void bonuses and any associated winnings if it determines that a player has attempted to abuse or exploit any promotional offer, including through bonus arbitrage, multi-accounting, or any other method contrary to the spirit of the promotion.
• Bonuses are intended for personal, recreational use only. Players identified as engaging in low-risk betting strategies specifically designed to extract bonus value may have their bonus privileges revoked.

6. Fair Play, Prohibited Conduct & Game Integrity

ph92 is committed to providing a fair, transparent, and secure gaming environment for all players. All games available on the ph92 platform utilize certified Random Number Generator (RNG) technology to ensure unpredictable and independently verifiable outcomes. Our platform and game providers are subject to regular independent audits.

The following conduct is strictly prohibited and constitutes a material breach of these Terms:

• Use of automated software, bots, scripts, or artificial intelligence tools to interact with any game or service feature.
• Collusion with other players to gain an unfair advantage in any game, tournament, or promotion.
• Exploitation of software bugs, glitches, or errors. Any winnings obtained through such exploitation are void and must be returned.
• Any form of fraud, including chargeback fraud, identity fraud, or fraudulent payment methods.
• Deliberately misrepresenting your identity, age, or location to circumvent eligibility requirements.
• Money laundering or using ph92 for any illegal financial activity.

ph92 reserves the right to immediately suspend or permanently close any account found to be in violation of these fair play provisions, void all associated bets and winnings, and report the matter to relevant regulatory or law enforcement authorities where appropriate.

7. Responsible Gaming

ph92 is deeply committed to responsible gaming. We provide a range of tools to help players manage their gaming activity and maintain healthy habits:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly in your account settings.
• Loss Limits: Define the maximum net loss you are comfortable with over a specified period.
• Session Time Limits: Receive automatic reminders or enforced session cutoffs after a defined play duration.
• Reality Checks: Periodic on-screen notifications showing your net gaming activity during a session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the ph92 platform. Self-exclusion takes effect immediately and can be set for periods ranging from 30 days to permanent closure.
• Cool-Off Periods: Take a short break from gaming without fully closing your account.

Increasing a protective limit (e.g., raising a deposit cap) is subject to a mandatory 24-hour cooling-off period before the change takes effect. Decreasing a limit takes effect immediately. ph92 reminds all players: gambling is entertainment, not a method of generating income. Never gamble with money you cannot afford to lose. For support, visit our Responsible Gaming page.

8. Intellectual Property

All content on the ph92 platform — including but not limited to software, source code, game content, graphics, logos, brand marks, text, audio, video, and database architecture — is the exclusive intellectual property of ph92 or its licensed content providers and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial entertainment purposes only. You may not:

• Copy, reproduce, distribute, or publicly display any ph92 content without prior written authorization.
• Reverse engineer, decompile, or attempt to extract the source code of any ph92 software or application.
• Use ph92 branding, logos, or trademarks in any manner not expressly authorized in writing by ph92.
• Create derivative works based on any ph92 content or technology.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ph92 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Service — including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

ph92's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your ph92 account in the thirty (30) days immediately preceding the event giving rise to the claim.

ph92 does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. ph92 shall not be responsible for third-party service failures, including payment gateway outages, internet connectivity issues, or device incompatibilities.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. ph92 operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).

In the event of a dispute arising from or relating to these Terms or the ph92 Service, you agree to first attempt to resolve the matter through ph92's internal customer support process by contacting us at [email protected]. ph92 will use reasonable efforts to resolve complaints within 10 business days of receipt.

If a dispute cannot be resolved through internal channels within a reasonable timeframe, either party may escalate the matter to PAGCOR's dispute resolution process or seek recourse through the applicable Philippine judicial system. You agree to submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any unresolved dispute.

11. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the ph92 support team through the following channel:

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week, and aims to respond to all inquiries within 24 hours. For faster resolution, please include your registered account username and a clear description of your query when reaching out.

ph92 is headquartered and primarily serves Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and nationwide. We are committed to providing a safe, fair, and transparent gaming experience for every player on our platform.